Got questions about the repair process, deductibles, courtesy cars, paint matching, or your rights under Quebec law? Find clear, expert answers below.
Clear answers regarding auto collision, insurance claims, paint matching, and warranties in Quebec.
Ensure everyone is safe, call emergency services if needed, fill out a Joint Report (Constat amiable), photograph all vehicle damage, and call Jimmy at Northstar Auto at (514) 581-1433 before contacting your insurer.
Minor dent repairs and bumper refinishing take 1-3 business days. Moderate collision repairs take 3-5 days. Major frame straightening and reconstruction take 1-2 weeks depending on parts availability.
Yes. We use digital spectrophotometers to analyze your vehicle's current aged paint tone and mix custom paint inside our computerized mixing room, baked inside a climate-controlled downdraft spray booth.
Yes! If your insurance policy includes replacement vehicle coverage (Q.E.F. No. 20), we arrange a rental vehicle directly with Enterprise, Hertz, or Discount delivered directly to our shop.
Our lifetime warranty covers all structural unibody frame realignment, sheet metal welding, and paint finishes against peeling, cracking, or fading for as long as you own the vehicle.
Fill out the form below and our Laval team will get back to you shortly to schedule an appraisal or answer any questions.
60 Rue Gélinas
Laval, QC H7M 2Z5
Quebec, Canada