NEW TESLA PARTS

New Tesla Parts

A clear parts description helps turn an estimate into a complete repair plan.

New parts enquiries should begin with the vehicle, the component and the work being planned. A replacement panel, lamp or trim assembly may have different ordering and installation needs. Send Northstar Auto the relevant details to discuss your request in Laval. We will confirm whether the proposed assessment or parts-related work is available before an order or appointment is arranged.

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Define the replacement being requested

Provide the VIN, model year and exact item shown on the repair estimate. Tesla’s catalogue uses vehicle information to help check fitment. If a previous quotation names a part, include the complete reference and description. Do not shorten the number or assume two visually similar items are equivalent. The request should identify the correct side and assembly.

The word new describes condition; it does not, on its own, identify the manufacturer. Ask whether the proposal specifies a genuine Tesla part, another manufacturer’s product or a reconditioned item. These descriptions should remain distinct on the written estimate. Confirm the source and suitability for the intended repair rather than relying on an abbreviated online product title.

  • Keep the full part reference and description together.
  • State whether the request concerns a bare piece or a complete assembly.
  • Include the repair estimate and relevant photos if available.
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Include the items that complete the job

A main component may be only one line of the repair plan. Ask what is supplied with it and what must be obtained separately: attachment pieces, mouldings, brackets or other associated items. For a painted body part, the estimate should also explain preparation and finishing. A part arriving at the shop does not necessarily mean the vehicle is ready for assembly.

Tesla’s repair guidelines call for replacement of removed one-time-use fasteners and fasteners damaged in a collision with the specified approved items. This helps explain why seemingly small hardware can appear on an estimate. The relevant procedure, rather than the appearance of an old fastener, determines what belongs in the parts list.

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Confirm the order and the installation scope

Before authorizing a purchase, review the description, quantity, supplier, price and expected availability. Ask which timing is confirmed and which remains provisional. If your vehicle must stay off the road while a part is obtained, discuss that practical constraint early. Keep delivery information separate from the workshop appointment so both can be planned realistically.

Clarify how the component will be checked on arrival and what happens if the package is damaged or the item does not match the approved request. Also ask whether installation, any required configuration and final checks appear in the same estimate. Obtain the applicable written parts and workmanship terms from the party supplying each service; do not assume every quotation covers the same responsibilities.

Frequently Asked Questions

Is every new Tesla-compatible part genuine Tesla?

No. A compatibility description and the word new do not establish who made the item. Ask for the manufacturer and exact part reference. The written proposal should identify what is being supplied and how it fits the repair requirements.

Why does a new panel need additional materials?

The supplied panel may not include every attachment or finishing material needed for the job. Ask the estimator to distinguish the main component, related parts and labour. The complete scope matters more than the price of the panel alone.

Can you guarantee a part will arrive by a particular day?

Availability and delivery must be confirmed for the specific item and supplier. A preliminary enquiry is not a shipping commitment. Discuss any fixed deadline before authorizing an order so the repair plan reflects the information actually available.

Should I order the part before arranging an assessment?

For an uncertain problem, an assessment is the better starting point. If a written diagnosis or collision estimate already exists, send it with the VIN. Confirm the component and available service scope before purchasing something that may not address the repair.

Plan your visit or parts request

For a new Tesla parts request, provide the VIN, year, component name, complete part reference if known and the estimate or diagnosis supporting replacement. Tell us whether you need a fitted repair and whether the vehicle is currently usable. Call Northstar Auto at 514-581-1433 to discuss availability and arrangements at 60 Rue Gélinas, Laval.

Northstar Auto · Laval

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60 Rue Gélinas
Laval, QC H7M 2Z5
Quebec, Canada

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